Reference

What You Agree to When You Use hoki180

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from wallet deposits via DANA, OVO, and GoPay to how disputes are handled.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access
hoki180 What You Agree to When You Use hoki180
HOW WE HANDLE THIS

Account Security and Policy Transparency

We keep these terms readable and current. When a policy changes, the updated version replaces the previous one on this page — no buried footnotes, no retroactive enforcement. Your account data, transaction history, and wallet linkage details are handled under our data retention policy, which limits storage to what is needed for account operation and dispute resolution.

Data Retention

We retain account and transaction data only for as long as needed to operate your account and resolve any disputes. You can request a summary of stored data via the contact form.

Cookie Use

Cookies on hoki180 support session security, login state and account preference storage. You can manage cookie settings through your browser at any time.

Account Security

Your account is protected by PIN or OTP verification steps, especially when linking a new wallet like DANA or OVO. Any suspicious login triggers an account review before access is restored.

Policy Change Requests

To request a correction to stored account details or ask about a specific policy clause, contact support via live chat or email. We respond with a written confirmation.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account status, our support team handles terms-related queries directly. You can reach us through live chat, email, or our on-site contact form. Players in Depok and across Indonesia can use the same channels to request a copy of the current terms or to ask about a specific policy clause.

Live Chat Start a live chat session from your account dashboard to ask about a specific clause, account restriction, or terms update. Available for logged-in accounts.
Email Support Send a written query to our support email for terms-related requests that need a documented response. We reply with a reference number for your records.
On-Site Contact Form Use the contact form in your account settings to submit a formal terms query. Attach any relevant screenshots of your account activity for faster handling.

Common Questions About These Terms

These are the questions we get asked most often about account rules, wallet conditions, and what happens when terms are updated. If your question is not covered here, reach us through live chat or the contact form in your account settings.

Yes. All wallet transactions — including DANA, OVO, and GoPay deposits — are subject to both our account terms and the individual transfer rules of each wallet provider.

Updated terms are posted on this page and take effect on the posting date. Continued use of your account after that date means you accept the revised version.

Yes. Accounts that breach these terms — such as running multiple accounts or manipulating promotional conditions — may be suspended without prior notice, pending review.

Submit a data request through the on-site contact form in your account settings. We will confirm receipt and provide the available summary within a reasonable period.

Access and eligibility depend on local law. These terms apply to all account activity where access is permitted; if local law restricts access, prior account activity still falls under these terms.

A withdrawal hold is a standard identity verification step, not a penalty. It typically requires confirming your registered wallet — DANA, OVO, or GoPay — before the transfer is released.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.